The 2017 SPI Research Professional Services Maturity™ Benchmark Study Names Top Firms, Including IPM and Superior Controls, Both Powered by Deltek
HERNDON, Va., April 6, 2017 — (PRNewswire) — Deltek, the leading global provider of enterprise software and information solutions for project-based businesses, announced today that Deltek customers – Integrated Project Management Company (IPM) and Superior Controls, Inc. – were ranked among the '2017 Best-of-the-Best' consulting firms by Service Performance Insight Research (SPI). The 10th annual SPI Professional Services Maturity Benchmark report, an industry-leading performance improvement tool, outlines the top 21 firms from the over 400 firms that were included in the study.
According to SPI, these Best-of-the-Best firms outperformed their peers and the benchmark average with not only significantly higher profits, but also larger projects and more satisfied clients. These top performers also had year-over-year revenue growth that far outpaced their competitors.
This year's benchmark report, which Deltek sponsors, includes detailed analysis in the areas of leadership, client relationships, human capital alignment, service execution and finance & operations, in which the Best-of-the-Best firms all excel. A key characteristic that differentiates these firms is a focus on building and maintaining unique, employee-centric cultures, resulting in low levels of attrition and higher customer satisfaction.
The report features over 200 KPIs and reveals revenue and headcount growth dipping to seven-year lows, even though many leading indicators showed improvement in 2016. "This year's report goes beyond the metrics of benchmarking to discuss the solutions that make it possible. Top performing firms need to embrace integrated business solutions, like Deltek, which enable all team members to have access to one source of the truth, expediting fact-based decisions and real-time response to opportunities and challenges," said David Hofferberth, Founder and Managing Director at SPI Research.
Deltek is proud to congratulate its customers IPM and Superior Controls on being chosen to SPI's 2017 Best-of-the-Best list.
"Superior Controls is thrilled to be part of this year's Best-of-the-Best list. We have established our company as a leader in providing custom automation and IT systems for biotech and food & beverage manufacturers with a very experienced team that is dedicated to providing solutions for these highly regulated industries. By powering our business with Deltek, Superior Controls can trust the data and systems in place, and focus on working with our clients to deliver on-time and on-budget projects," said Rick Pierro, CEO at Superior Controls.
For more information or to download the report click here: http://more.deltek.com/SPI-2017-Maturity-Benchmark-Report
About Superior Controls, Inc.
Since 1993, Superior Controls, Inc. has reliably delivered professionally executed automation and control systems integration services to leading companies in 30 separate states and 15 countries. In addition to being six-time certified by the Control System Integrators Association (CSIA), Superior Controls has passed over fifty management and validation audits performed by industry leaders such as Pfizer, Biogen, GE Healthcare, and more. As Superior Controls now undergoes expansion, it will exhibit the same commitment to innovation and quality that customers have come to expect over the last 24 years.
Deltek is the leading global provider of enterprise software and information solutions for government contractors, professional services firms and other project-based businesses. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential. 22,000 organizations and millions of users in over 80 countries around the world rely on Deltek to research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects. Deltek – Know more. Do more.® www.deltek.com
Senior Director, Corporate Marketing and Communications
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Superior Controls, Inc.