3D Printers Are Building on a Strong Foundation as Satisfaction Among Users Soars, IDC Says

FRAMINGHAM, Mass. — (BUSINESS WIRE) — May 11, 2015 — While 3D printers have gained notoriety in recent years, this segment of the printer market is poised to take a major step forward as adoption rates increase and solutions become more viable. According to new survey findings from International Data Corporation ( IDC), opportunities abound as 90% of respondents at companies that utilize 3D printing are "very satisfied" with their experience. Much of this high satisfaction is tied to the business benefits gained from the ongoing use of 3D printers in the creation process.

Manufacturing and very large companies currently represent the most promise for 3D printer sales; however, new pockets of opportunity will continue to emerge. "These printers are typically acquired for a specific creation workflow, but once in place the usage expands rapidly to other types of applications," said Keith Kmetz, Vice President, Hardcopy Peripherals Solutions and Services. "The early adopters who recognized the substantial cost and time-to-market benefits of 3D printing have carried the day, but it's their overall satisfaction and the ability to expand usage that will ultimately drive 3D printing to the next level."

Additional survey findings include the following:

  • Features such as ease of use and service/support are nearly as important to respondents as price.
  • A direct vendor-to-customer relationship is key, but this varies from company size and vertical market.
  • 3D printer penetration percentage climbs with the size of the organization.
  • Current non-users show a rather tepid interest in 3D printers overall, but IDC expects this to change in the near term as 3D printers expand into more mainstream adoption.

The IDC study, Survey Analysis Shows Solid Market Opportunity for 3D Printers (IDC #255658), presents the findings of IDC's comprehensive 3D printer market survey. This U.S.-based, online survey was conducted in late fall 2014, and examines current 3D printer use, satisfaction levels, feature importance, and channel preferences.

To order this research, please contact your IDC Sales representative, or IDC Sales at 508-988-7988 or sales@idc.com

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC.

All product and company names may be trademarks or registered trademarks of their respective holders.



Contact:

International Data Corporation
Keith Kmetz, 508-935-4256
Email Contact
or
Michael Shirer, 508-935-4200
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