You are receiving this email as a Internet Business Systems Subscriber on behalf of Field Service 2011 =============================================================================== Manufacturers - Register Now and Receive a 25% Discount With Code 10723XZ965* Download The 2011 Brochure http://www.giscafe.com/common/images/10/19328/1299101242/_ENC_EMAIL_/at.html Field Service 2011 April 26-29, 2011, Sheraton Wild Horse Pass Resort & Spa, Chandler, AZ http://www.giscafe.com/common/images/10/19326/1299101242/_ENC_EMAIL_/at.html ----------------------------- Moving Forward: Achieving Both Quality And Operational Excellence It's January 2011. You're moving past restructuring for growth. You're moving past being worried about drastic cutbacks, you're thinking about innovative services and revenue growth. This year's program is all about becoming ambidextrous within your service organization. Additionally Field Service 2011 is the largest Field Service to date with 74 speakers and a 42% new speaker faculty! Attend Field Service 2011 and get actionable strategies to: - Utilize sophisticated e-Services to cut costs and improve customer satisfaction - Upgrade and improve your CRM systems to enhance your internal and external visibility into service delivery - Develop service leadership by identifying talent, developing it, and retaining it - Effectively streamline mobile resources management to enhance your mobile and GPS capabilities - Identify new revenue streams and add value back to your customers ----------------------------- Access to Cross-Industry Perspectives Field Service 2011's speaker faculty spans 15 different manufacturing industries including Aerospace, Medical Device Manufacturing, Hi-Tech Electronic, Semi-Conductor and Capital Equipment, Construction, Automotive, Telecommunications Equipment, Energy, Industrial and Agricultural Equipment and more!Take home brand new strategies to add more value to your customers, streamline your service business, balance and adopt new technology, improve workforce management and enhance service delivery and revenue. Here's A Sneak Peak Of The New Speakers At Field Service 2011 - Johannes Emmelheinz, President Rail Services,Siemens - James Mylett, Vice President & GM Service - West Region,Johnson Controls - David Bisciotti, Vice President Field Operations, The Americas and Worldwide Particle Therapy Service,Varian Medical Systems - Deb Nevins, Vice President Global Technical Operations,Honeywell Aerospace - Gene Babcock, Corporate Vice President, Global Field Service,Beckman Coulter - Marvin Jenkins, Vice President of Service,Shimadzu Scientific Instruments, Inc. - Richard Eng, General Manager of Product Service,GE Healthcare - Michael Arita, Vice President Customer Support,BNSF Railway - Bruce Nelson Vice President of Support Services,Ikon Office Solutions - Michael Bielamowicz, Executive Vice President, Director - Global Solutions,Talaris - Weldon Feightner, Vice President & Regional General Manager,Knology ...and there's still 62 other senior-level executives to hear from. To gain access to this number of senior-level executives exists nowhere else, that's a guarantee! Take a look at the full speaker list http://www.giscafe.com/common/images/10/19334/1299101242/_ENC_EMAIL_/at.html ----------------------------- Field Service 2011 Service Optimization Workshop Day - Tuesday, April 26 http://www.giscafe.com/common/images/10/19335/1299101242/_ENC_EMAIL_/at.html This year Field Service 2011 offers you 12 different workshops to help you improve your service and support business! Take home fresh ideas whether you're looking at how to successfully implement CRM, optimize service sales for increased service levels and revenue, evaluate the affect of third-party service providers, achieve ROI for field service automation, integrate service companies during mergers or acquisitions or utilize e-services for frontline services and support.And remember, you can only physically attend 4 of the workshops, so be sure to bring your colleagues and walk away with even more take-aways! ----------------------------- Brand New! Medical Device Focus Day, April 29, 2011 http://www.giscafe.com/common/images/10/19337/1299101242/_ENC_EMAIL_/at.html Although this day is not restricted to Medical Device manufacturers only it is an opportunity to take the time and share, network and discuss specific challenges relating to medical device service delivery. Takeaway strategies to combat your challenges in workflow management, technical assistance, and discuss the latest compliance and regulatory issues affecting the medical device service industry. ----------------------------- Register As A Team To Get More Out Of Field Service 2011! www.wbresearch.com/fieldserviceusa/topfive.aspx?mac=10723XZ965 Field Service 2011 offers so much valuable content to improve your service business and unleash profitability. With 12 workshops, 4 different tracks and over 15 roundtable discussions, there's no way you can digest all of this information alone. Bring your team and get more take-aways when you attend Field Service this April. Manufacturers - Register Now and Receive a 25% Discount With Code 10723XZ965* Register now online at http://www.giscafe.com/common/images/10/19327/1299101242/_ENC_EMAIL_/at.html or call 646-200-7530. ----------------------------- Download The 2011 Brochure http://www.giscafe.com/common/images/10/19328/1299101242/_ENC_EMAIL_/at.html View The Service Optimization Workshop Day Agenda http://www.giscafe.com/common/images/10/19340/1299101242/_ENC_EMAIL_/at.html View The Main Conference Day One Agenda http://www.giscafe.com/common/images/10/19341/1299101242/_ENC_EMAIL_/at.html View The Main Conference Day Two Agenda http://www.giscafe.com/common/images/10/19342/1299101242/_ENC_EMAIL_/at.html Medical Device Focus Day Agenda http://www.giscafe.com/common/images/10/19343/1299101242/_ENC_EMAIL_/at.html Download Center http://www.giscafe.com/common/images/10/19344/1299101242/_ENC_EMAIL_/at.html Find Us On LinkedIn http://www.giscafe.com/common/images/10/19345/1299101242/_ENC_EMAIL_/at.html Sponsorship Opportunities Are Selling Out Fast! For more information: contact Mark Barrett at 646-200-7494 or email him at mailto:mark.barrett@wbresearch.com ___________________________________________________________________ Knowledge Partner: McKinsey&Company Sponsored By: Astea AT&T Brother Mobile Solutions ClickSoftware CSDP Decision Point FLS - Fast Lean Smart LXE - An EMS Technology Company Metrix NetMotion Wireless PTC ServiceMax ServiceSource Servigistics Single Source Systems Sprint Stratix TOA Technologies *All discounts only valid for manufacturers when registering for 3 days or more and cannot be combined with any other offer or discounts. All discounts are taken off the full conference. =============================================================================== You are subscribed as [_EMAIL_]. 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